Locally owned Schmidt Builders has received the 2021 Home Owner Mark Of Excellence Award for Best Customer Experience. Awarded by CustomerInsight, a leader in cutomer experience analytics and performance services, The Homeowner Mark of Excellence (H.O.M.E.) is a third-party certification program for new homebuilders who achieve a superior rating for customer satisfaction, as rated by their customers.
“Since 1958 we’ve prided ourselves of providing our customers with the best home and best home building experience,” said Alan Schmidt, Jr., President of Schmidt Builders. “2021 was an incredible year for Schmidt Builders. Not only were we named one of the greater Cincinnati area’s top five home builders, our customers rated us as one of the best home builder customer experiences in the nation. It doesn’t get much better than that!”
The H.O.M.E. Certification is available to any and all home builders who are partnered with CustomerInsightTM to survey their customers after closing. CustomerInsightTM verifies survey data and ensures compliance with the program.
After each calendar year, CustomerInsightTM tabulates all customer survey data based on the surveys received post occupancy. Each builder is evaluated based on customer satisfaction, overall response. Receiving the BEST CUSTOMER EXPERIENCE AWARD, Schmidt Builders received the highest overall score for 2021 national closings.
About Schmidt Builders: Now offering new homes in Liberty Township and surrounding areas, locally owned, third generation Schmidt Builders builds new homes throughout the greater Cincinnati area. The recipient of numerous awards and accolades, Schmidt Builders prides themselves on providing an extraordinary home buying experience and superior craftsmanship. Locally owned since 1958, Schmidt Builders is active in the community and the Cincinnati Home Builders Association (HBA). Alan Schmidt, Sr. is a Past President of the Cincinnati HBA and Alan Schmidt, Jr. serves on the HBA Board of Directors.